Money that travels as fast as a message

Why we exist

Sending money to your family should not take half a day, a counter, a queue and a fee discovered at the last moment. In practice it often does: the real cost of a transfer to sub-Saharan Africa remains among the highest in the world, and most of the difficulty lies in the last mile, the one between money sent and money actually available.

That last mile already exists: it is the mobile money account your recipient uses every day. GlofPay plugs into it. The money leaves an account, a card or a wallet, and lands directly on the number the person already uses — no branch to find, no code to pass around.

What we do

GlofPay brings together in a single account the uses that elsewhere require three different services:

• International transfer. You send from abroad, your recipient receives on their mobile money account, their card or their wallet. The flow works both ways.
• Mobile money. You top up and withdraw on the account you already own, on the number you already use. Which operators are available depends on your country and is shown to you at the time of the operation.
• Multi-currency. You hold several currencies side by side in the same account and convert at the rate shown before you confirm.
• Payment request. You send a request to a client or a relative and get notified as soon as it is settled.
• Online collection. Merchants accept GlofPay on their site, through a payment button or an extension for their store.

Our principles

Fees are announced before, never after

The amount your recipient gets is shown before you confirm. What you see on screen is what will be debited, and what will be credited. Nothing is taken once the operation is under way.

Every operation leaves a trace

Every movement appears in your history, with its date, its amount, its fees and its status. You can print a receipt for it at any time.

We do not promise what does not depend on us

Execution times also depend on mobile money operators, banks and card networks. We give orders of magnitude that we observe, not guarantees over a chain we do not control end to end.

Security and compliance

Access to the account is protected by two-step verification and by an identity check. That check is not a comfort formality: it answers the know-your-customer and anti-money-laundering obligations that apply to payment services.

In practice, we verify the identity of account holders, we monitor unusual operations and we keep supporting documents for the period set by the regulation. What data is processed, for what purpose and what your rights are is set out in our Privacy Policy.

For businesses

A merchant can collect on their site without handling card data: the customer pays from their GlofPay wallet. Two integrations exist — a payment button generated from the dashboard, and a library for a full integration into the application. Extensions for the common online stores are provided.

The steps to follow, the API keys and the code samples are gathered in the Developer area.

Reaching us

A question about a transfer, an integration request, a complaint: the contact form lands straight in our inbox, and we reply to the address you give. You can also write to contacte@glofpay.com.

If you already have an account, open a ticket from your account instead: your request is then linked to your file and followed up.